PrintSpots - Hotspot Printing Services

Support for Hotspot Customers

How do I print Web pages?
In most cases web pages protected by a log-in (requiring cookies or session IDs) and secure web pages (such as airline boarding passes), cannot be printed directly using the URL. For best results when printing these pages, first save the page as a file on your computer. To print one of these pages:

• Click "File> Save As>Web Archive, single file *.mht", and save the file to a location you can browse to from the PrintSpot Printing Service.
  
  
• If you are unable to save the file, you can print the page from your browser using PrintWhere, our universal driver for printing from applications. Leave the web page window open and download PrintWhere. PrintWhere will automatically locate your printer and enable you to print the secure web page directly from the print button or link provided.
  

MapQuest pages, and similar interactive web sites that generate URLs based on user input (such as amazon.com), often contain long URLs that aren't entirely visible in the web browser. When pasting the URL into the File or URL field, make sure you have copied the entire URL in order for the page to print.

How do I print emails and attachments?
To print an email message or email attachment save it as a file on your computer. Then from the Select your document or web page screen, select the file using the Browse button.

Outlook:

• To save an email message, click File in the menu bar, then click Save As. On the Save As screen, select Rich Text Format (*.rtf) for Save as type:.
  
  
• To save an attachment, right-click on the attachment, then select Save As. Or you can open the attachment and save it from the application.
  

Outlook Express:

• To save an email message, click File in the menu bar, then click Save As. On the Save As screen, select HTML Files (*.htm, *html) for Save as type:.
  
  
• To save an attachment, right-click on the attachment, then select Save As. Or you can open the attachment and save it from the application.
  

Hotmail:

For best results when printing a Hotmail email message or attachment, first save the item as a file on your computer.

• To save an email message, first click the Print View button to open the Printer Friendly Version of the message. Then, click "File> Save As>Web Page, HTML only", and save the file to a location you can browse to from the PrintSpot Printing Service.
  
  
• To save an attachment, click "Download File" and save the file to a location you can browse to from the PrintSpot Printing Service.

Yahoo:

For best results when printing a Yahoo email message or attachment, first save the item as a file on your computer.

• To save an email message, first click the Printable View link to open the Printer Friendly Version of the message. Then, click "File> Save As>Web Page, HTML only", and save the file to a location you can browse to from the PrintSpot Printing Service.
  
  
• To save an attachment, click "Download File" and save the file to a location you can browse to from the PrintSpot Printing Service.

What file formats does the PrintSpot Service support?
The service supports over 100 file types. Formats include:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Visio
• Adobe PDF
• TIFF
• Fax
• AutoCAD

For a complete list of supported file formats, refer to our File Formats list (PDF).